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Shopping with us
When using the website, you are responsible for ensuring that your account details and
passwords remain confidential and you agree to accept responsibility for all activities
occurring under your account and password.
When registering your details ensure that the information you provide us with is complete
and correct and that you advise us as soon as possible should this change or you wish
your details removed.
Your Order
The information you give us when placing an order is for billing and delivery purposes or
for contacting you if we have a query. When placing an order to purchase goods from
Throstlenest Saddlery, you will be sent an email confirming receipt of the order and
the order details. A contract between you and Throstlenest Saddlery will only take
place once the order has been accepted, processed and items despatched.
Throstlenest Saddlery reserves the right to refuse access to the website or cancel
orders at our discretion. If we cancel an order, you will be notified immediately
and no charge will be made to you.
All products offered for sale by Throstlenest Saddlery are priced in Pounds Sterling and
include UK VAT at the prevailing rate where applicable. Our postage charges refer to
delivery in the UK (mainland) only, we are happy to quote for overseas delivery -
please contact our store for this. Any customs or import duties due when your
package reaches its destination country will be your responsibility.
Availability
We try to keep the products on our website in stock, and update the availability.
However, occassionally we may be out of stock of an item, in which case we will
inform you of the delivery date or of a suitable alternative. If these are not
suitable a refund will be issued.
Payment
We accept online payments through a secure environment by credit or debit
card and transactions are shown in Pounds Sterling.
Returns
If you return an item to us within 21 days in perfect condition, complete with
the original packaging, we will be happy to exchange or refund you with the
original price. This does not affect your statutory rights.
Please note the following cannot be returned or exchanged unless faulty:
DVD's, CD's, Videos, Underwear and Computer software.
You must make your own arrangements to return goods to us and you will be
responsible for the cost of return. We recommend that you obtain proof
of postage as you are responsible for the returned goods until they
arrive in our shop.
If you wish to return an item please post it to:
Returns Dept
Throstlenest Saddlery
Off Moor End Lane
Silkstone Common
Barnsley
S75 4QX
Website Access
You may only copy or print details for the sole purpose of using the website while connected to the Internet.
You must not use the website for fraudulent purposes or any unlawful activity.
Copyright
You may not use any content of the website without consent.
Liability
The information contained in the website is for information purposes. The material on the website
does not constitute advice and you should not use the information on the website to make any
decisions or take any action.
Links
The website may contain links to other websites. Throstlenest Saddlery is not responsible
for the practices of other websites and companies and does not necessarily endorse the
material on these websites. These links are provided for your convenience only. |
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